FAQs
What is Oobuka?
Oobuka is a handmade leather goods studio-shop located in the El Carmen neighborhood of Valencia, Spain. We design and craft bags, backpacks, and small leather accessories by hand, in small batches — no industrial production, no seasonal collections.
Where are you located?
C/ Arolas 7, Valencia (46001), Spain. Our studio-shop is open to the public — visit us, see the process, and shop in person.
Can I visit the workshop?
Yes, we're open to the public during business hours. If you'd like to see the production process in detail or have something specific in mind, message us ahead of time so we can give you proper attention.
Are your products really handmade?
Yes, every piece is designed and crafted by hand in our own workshop in Valencia. We don't outsource production or mass-manufacture.
What kind of leather do you use?
We mainly work with vegetable-tanned cowhide, naturally treated. Some models combine leather with water-resistant canvas.
How do I sign up for a workshop?
Follow us on Instagram (@oobuka) or message us directly for upcoming dates.
What workshops do you offer?
We host leatherworking and weaving workshops at our studio — a great way to get closer to the craft and learn basic leatherworking techniques.
Can I return or exchange a product?
We generally accept returns or exchanges for in-stock items in good, unused condition within 15 days of the delivery date. Custom or made-to-order pieces are not eligible for return, except in the case of a manufacturing defect. Email us at support@oobuka.com with the subject 'Return Request'.
Do you ship internationally?
Yes. Free shipping in Spain on orders of 80€ or more. Europe: flat rate of €20. Rest of the world: flat rate of €35.
How long does production take?
For made-to-order items, allow 1 to 3 weeks for production. In-stock items typically ship within 2-4 business days.
Do you keep stock, or is everything made to order?
We keep a limited stock of some models, ready to ship. Everything else is made to order — since each piece is handmade, production takes time and isn't always available the next day.
How do I care for my leather products?
Natural leather improves with use and time. Avoid prolonged exposure to water and direct sunlight. Clean with a dry or slightly damp cloth. Over time, it will develop a unique patina.