Privacy policy
Last updated: June 23, 2026
Introduction
This Privacy Policy describes how OOBUKA O.E. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit www.oobuka.com, use our services, or make a purchase (collectively, the "Services"). "You" refers to any user of the Services, whether a customer, website visitor, or other individual whose information we have collected pursuant to this Policy.
Please read this Privacy Policy carefully.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Policy on the Site and update the "Last updated" date.
How we collect and use your personal information
To provide the Services, we collect personal information about you from various sources. The information we collect and use varies depending on how you interact with us.
What personal information we collect
Information you provide directly to us:
— Contact details: name, address, phone number and email address.
— Order information: name, billing and shipping address, payment confirmation, email and phone number.
— Account information: username, password and security questions.
— Support communications: information you include in messages to us.
Information we collect automatically (Usage Data):
We may automatically collect certain information about your interaction with the Services using cookies, pixels and similar technologies. This may include device information, browser information, network connection details, IP address and activity on the Site.
Information we obtain from third parties:
We may obtain information about you from service providers acting on our behalf, such as Shopify (our store platform) and our payment processors, who collect payment data to fulfill your orders.
How we use your personal information
— Providing services: to process payments, manage orders, shipping, returns and your account.
— Marketing and advertising: to send you promotional communications by email, SMS or post, and to show you personalised ads. Legal basis (GDPR): legitimate interest in selling our products (Art. 6(1)(f) GDPR).
— Security and fraud prevention: to detect and investigate fraudulent or illegal activity. Legal basis (GDPR): legitimate interest in keeping our site secure (Art. 6(1)(f) GDPR).
— Service improvement and customer communication: to provide support and improve our Services (Art. 6(1)(f) GDPR).
Cookies
Like many websites, we use cookies on our Site. For specific information about Shopify cookies, see: https://www.shopify.com/legal/cookies
We use cookies to improve the Site and Services, remember your preferences and run usage analytics. We may also allow third parties to use cookies on our Site to personalise services and advertising.
You can set your browser to remove or reject cookies, although this may negatively affect your user experience.
Our Site recognises the Global Privacy Control (GPC) signal, allowing you to opt out of certain uses of your information. Learn more at: https://globalprivacycontrol.org/
How we disclose your personal information
We may share your personal information with:
— Service providers acting on our behalf (payment processing, logistics, data analytics, customer support, cloud storage).
— Business and marketing partners, who will process your information under their own privacy policies.
— Third parties when you request or consent to it (e.g. for shipping or social media integrations).
— Competent authorities when required by law or to protect our rights.
Your rights (GDPR)
If you reside in the European Economic Area, you have the following rights regarding your personal information:
— Right of access: you may request information about the data we hold about you.
— Right to rectification: you may request correction of inaccurate data.
— Right to erasure: you may request deletion of your data.
— Right to data portability: you may request a copy of your data in a structured format.
— Right to object: you may object to processing of your data for direct marketing purposes.
— Right to withdraw consent: where processing is based on consent, you may withdraw it at any time.
— Right to lodge a complaint: you may file a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es
To exercise any of these rights, contact us at info@oobuka.com.
Security and retention of information
We apply reasonable security measures to protect your personal information, although no system is completely infallible. Retention periods depend on factors such as the need to maintain your account, provide the Services, comply with legal obligations or resolve disputes.
Children's data
The Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you are the parent or guardian of a child who has provided us with their data, please contact us to request its deletion.
International data transfers
Your personal information may be transferred, stored and processed outside Spain or the EU. In such cases, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us at:
OOBUKA O.E.
C/ Arolas Nº 7 Bajo, 46001 Valencia, Spain
info@oobuka.com
+34 961 946 133
